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Write your own reviewDoor fix
Needed a fix and some minor maintenance on the garage door and tracks the staff were fast, efficient and timely.
Company response:
Thanks Haeley, for allowing us to serve you!Well done installation
Zack the installer was very good and innovative to get the job done for the change over we did mounting a side mount lift. all was done very well.
Company response:
Thank you Todd, your comment has been passed on to Zach!Unsatisfactory
I have a auto door opener installed that has no power to it because the installer is not a certified electrician. Nothing was said about needing one or unable to hook up any time during the ordering…
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I have a auto door opener installed that has no power to it because the installer is not a certified electrician. Nothing was said about needing one or unable to hook up any time during the ordering process.
The opener was ordered before Christmas and wasn't installed til middle of February.
Bill was higher than quote
Company response:
Hi Lesley, I am sorry to hear that you are unhappy. Our technicians install and service garage doors and openers and our quotes do state that our service does not include external wiring. Your son originally asked for a quote on Dec. 12/17, then on Jan. 11/18 he asked for it to be put in your name and ordered. The quote also states that any additional parts and the labour to install them is extra, there were additional parts, this is the reason the invoice was a little higher than the quote. We then had to co-ordinate both our schedules for your install after the operator and parts arrived. We appreciate your business and hope this clears up some of the questions you may have had.Great service
Very happy with the whole process. Always did what they said. Gave value for their service
Company response:
Thank you for your kind comment Corey! It was our pleasure!Exceptional service
-25 degrees, garage door shatters. Ordered at 2pm Thursday, installed by Friday afternoon during Christmas week. Can't thank Doormasters enough for their excellent customer service.
Company response:
You are very welcome Marty, it was our pleasure!2 garage doors
very nice doors, easy to operate.
